The Feedback Disconnect
Designers spend hours trying to match a client's emailed bullet point to a specific frame of a video.
Digital Service
We build secure environments for clients to review deliverables, annotate creative assets, and provide structured feedback without messy email chains.
Creative delivery involves massive amounts of subjective feedback. If your team is asking a client to review a video by sending a Dropbox link and waiting for an email response, the feedback will be vague and disconnected from the asset. This leads to endless revision cycles that destroy project profitability.
Designers spend hours trying to match a client's emailed bullet point to a specific frame of a video.
A client accidentally approves 'v2' instead of 'v3' because they lost the most recent link in their inbox.
The client claims they never approved the final design, and the agency has to dig through months of emails to find the confirmation.
The deliverables
We engineer secure environments that professionalize the relationship between your agency and the client.
Custom UIs where clients can view all active projects, deliverables, and outstanding approval requests in one place.
Building interactive canvases that allow users to drop pins on images or videos to leave precise, contextual comments.
Middleware that ensures when a client clicks 'Approve' in the portal, the task is instantly updated in your internal project management tool.
Secure login flows (Auth0) allowing agency producers to easily grant or revoke access for specific client stakeholders.
Featured Agency Platform
See how we helped a global design agency replace fragmented email feedback loops with a custom React collaboration portal, accelerating project sign-offs by 40%.
Project Overview
We developed a portal where enterprise clients log in via SSO, securely review brand assets, leave time-stamped video feedback, and approve final deliverables—all synchronized with the agency's internal Monday.com boards.
Frequently Asked Questions
We integrate specialized cloud storage architectures like AWS S3 with Transfer Acceleration directly into the frontend. This allows clients to upload multi-gigabyte files directly to the cloud without timing out the web server.
Absolutely. We build API middleware so that when a client clicks "Approve" in the external portal, the corresponding task in your internal PM tool is instantly marked as 'Done', preventing double-handling.
Yes. We build "Control Towers" that ingest ticket data from Zendesk or Salesforce in real-time, visually alerting operations managers if a client's Service Level Agreement is at risk of being breached.
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