Customer Portals

Service

Self-serve visibility for shippers.

We build secure portals where your customers can track active freight, download invoices, view historical lane analytics, and manage their shipping address books.

  • Visual track-and-trace dashboards integrating ELD/GPS data for real-time truck locations
  • Self-serve invoice retrieval and statement downloads connected directly to your ERP
  • Automated milestone notifications (Picked Up, In Transit, Delivered) via email or SMS
01 · Reduced Support CallsCustomers can see exactly where their freight is without calling your team.
02 · Faster PaymentsMake it incredibly easy for clients to download invoices and pay balances digitally.
03 · Higher RetentionShippers stick with logistics partners who provide transparent, modern digital experiences.
04 · Centralized DataA single source of truth for all historical BOLs, PODs, and freight claims.

Lack of visibility frustrates modern shippers.

Enterprise shippers expect the same tracking visibility they get from Amazon. If they have to call your office to find out if a critical LTL shipment has been delivered, or email accounting for a copy of last month's invoice, they view your operation as outdated.

01

Tracking Blind Spots

Customers are angry because they receive no updates between 'Dispatched' and 'Delivered'.

02

Invoice Bottlenecks

Your finance team wastes hours every week pulling PDFs from the billing system and emailing them to clients.

03

Lost Documents

Shippers can't find the signed POD they need to process a claim, leading to frustrated emails.

The deliverables

Comprehensive shipper portals.

We engineer secure dashboards that give your customers complete control over their logistics data.

01 · Core

Visual Tracking Maps

Integrating with ELD providers (like Samsara or Project44) to show a live map pin of the truck's location.

MapsAPIsTracking
02 · Core

Invoice & Statement Portals

API integrations pulling live financial data, allowing clients to view and download historical billing PDFs.

IntegrationFinanceERP
03 · Core

Automated Notifications

Transactional email and SMS triggers for key shipment milestones or unavoidable delays.

CommsAutomationUX
04 · Core

Document Repositories

Secure directories where the shipper can always access past BOLs, PODs, and customs documentation.

DataStorageUX

Featured Logistics Platform

Digitizing freight operations.

See how we helped a national logistics provider replace manual spreadsheets with a custom quoting engine and tracking portal, drastically reducing customer service calls while increasing lane profitability.

Logistics TechFreight & Tracking

Project Overview

From quote to proof of delivery.

We developed a custom portal that integrates with their Transportation Management System (TMS). Shippers can now generate live LTL freight quotes, book the load, and track the truck in real-time without ever picking up the phone.

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Frequently Asked Questions

Common questions about logistics tech.

How do you integrate with our TMS or WMS?

We build secure API middleware to connect your headless frontend directly to industry-standard systems like MercuryGate, Manhattan, or custom legacy AS400 databases. This ensures live rates, inventory, and tracking.

Can you automate our quoting process?

Yes. We build custom calculation engines that factor in dimensional weight, lane density, fuel surcharges, and customer-specific tariffs to generate instant, accurate quotes on the web.

Do you build portals for external carriers and owner-operators?

Yes. We build secure B2B portals where external drivers can view available loads, submit bids, upload Proof of Delivery (POD) documents, and track their settlements.

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Modernize your logistics
and supply chain operations.

From automated freight quoting engines to real-time tracking portals and carrier management dashboards, we build software that drives efficiency across the supply chain.

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