Tracking Portals

Operations

Real-time visibility across the ocean and air.

We integrate with global carrier APIs and AIS vessel tracking to provide your customers with live map visibility and automated alerts for rollovers, customs holds, or delays.

  • Visual track-and-trace dashboards integrating AIS and API data for real-time vessel/flight locations
  • Automated milestone notifications (Gated In, Departed, Customs Cleared) via email or SMS
  • Exception management dashboards highlighting containers at risk of demurrage or detention
01 · Reduced Support CallsCustomers can see exactly where their container is without emailing your team.
02 · Proactive Problem SolvingIdentify customs holds immediately before they result in massive storage fees.
03 · Higher RetentionShippers demand the same tracking visibility from forwarders that they get from UPS.
04 · Centralized DataA single source of truth for all historical ETAs, ATDs, and delivery proofs.

Lack of visibility frustrates modern importers.

Enterprise supply chains require absolute precision. If an importer has to call your office to find out if a critical container was rolled, or wait for a daily Excel spreadsheet update, they view your operation as outdated and risky.

01

Tracking Blind Spots

Customers are angry because they receive no updates between a vessel departing China and arriving in LA.

02

Demurrage Surprises

A container sits at the port for five days because nobody realized customs had flagged it, resulting in massive fees.

03

Update Fatigue

Your tracking team wastes hours every day manually checking carrier websites and emailing status updates to clients.

The deliverables

Comprehensive tracking portals.

We engineer secure dashboards that give your customers complete control over their supply chain data.

01 · Core

Visual Tracking Maps

Integrating with visibility providers (like Project44, FourKites) or direct AIS to show a live map pin of the vessel.

MapsAPIsTracking
02 · Core

Exception Alerting

Logic engines that scan milestones and flag shipments that have missed their ETA or have been placed on customs hold.

LogicDataOperations
03 · Core

Automated Notifications

Transactional email and webhook triggers for key shipment milestones or unavoidable delays.

CommsAutomationUX
04 · Core

Supplier Milestones

Interfaces allowing overseas factories to update 'Cargo Ready Dates', providing visibility before the freight even reaches the port.

B2BIntegrationUX

Featured Freight Platform

Digitizing the global supply chain.

See how we helped a global freight forwarder build a custom customer portal connected directly to CargoWise, drastically reducing 'Where is my container?' phone calls and automating their multi-modal quoting process.

Freight ForwardingCargoWise Integration

Project Overview

Complete visibility, zero phone calls.

We developed a secure portal where shippers can log in, view live AIS tracking of their ocean freight, submit customs documents, and pay invoices via Stripe—all syncing bidirectionally with the legacy freight management system.

View All Projects

Frequently Asked Questions

Common questions about freight tech.

How do you integrate with CargoWise or other legacy forwarding systems?

We build secure API middleware to connect your headless frontend directly to complex Freight Management Systems (FMS). This allows us to pull live tracking data, shipment statuses, and invoices without exposing the core database.

Can you automate ocean and air quoting?

Yes. Global quoting is incredibly complex due to fluctuating bunker adjustments, peak season surcharges, and local drayage. We build custom calculation engines that pull these variables to generate instant, accurate web quotes for shippers.

Do you provide live map tracking for ocean freight?

Yes. We integrate with visibility providers like Project44, FourKites, or direct AIS data streams to plot containers on an interactive global map within the customer portal.

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Modernize your global
freight forwarding operations.

From automated multi-modal quoting engines to real-time ocean tracking portals and CargoWise integrations, we build software that drives efficiency across international borders.

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