Member Portals

Digital Service

Self-serve management for your clients.

We develop secure portals where members can manage their subscriptions, track their attendance, access digital wellness programs, and update their payment methods.

  • Self-serve dashboards allowing clients to view upcoming bookings, cancel classes, and track their 'remaining credits'
  • Digital content vaults for studios offering hybrid models (e.g., On-Demand video libraries or nutrition PDFs)
  • Automated waitlist management allowing users to see their queue position and confirm/decline spots
01 · Reduced Support CallsClients can cancel a class or update an expired credit card without calling the front desk.
02 · Increased EngagementGamify the experience by showing clients their 'classes attended' milestones directly in the portal.
03 · Hybrid RevenueMonetize digital content by gating video libraries behind a specific membership tier.
04 · Seamless Check-inProvide a digital barcode or QR code in the portal for fast scanning at the studio entrance.

Lack of self-service frustrates modern members.

Boutique fitness clients expect a premium digital experience to match the premium physical experience. If they have to call the studio to cancel a booking, or if they are penalized with a late-cancel fee because the app crashed, they become frustrated and eventually churn.

01

High Admin Burden

Your front desk team spends all day answering basic account questions instead of selling memberships to walk-ins.

02

Opaque Balances

Clients don't know when their class pack expires, leading to angry emails when they lose unused credits.

03

Login Friction

Users abandon their accounts because the password reset process is broken or relies on a confusing third-party email.

The deliverables

Centralized member operations.

We engineer secure dashboards that give your clients complete control over their wellness journey.

01 · Core

Member Dashboards

API integrations pulling live data from the studio software, allowing clients to view their active packs, upcoming bookings, and attendance history.

IntegrationDashboardsData
02 · Core

Self-Serve Account Actions

Logic engines that allow users to safely pause a membership, update a credit card, or cancel a class within the studio's policy window.

LogicAPIsService
03 · Core

Digital Content Delivery

Custom interfaces for streaming gated VOD (Video on Demand) content or downloading specialized nutrition programs based on their subscription tier.

MediaAuthUX
04 · Core

Identity Management (CIAM)

Secure, centralized login flows using Auth0 to ensure a seamless experience across web and native mobile apps.

SecurityAuthData

Featured Wellness Platform

Owning the boutique studio experience.

See how we helped a rapidly expanding pilates franchise ditch their clunky off-the-shelf booking widget and build a custom React frontend integrated directly with Mariana Tek, resulting in a 40% increase in web conversions.

Fitness TechBooking Integrations

Project Overview

Frictionless booking, premium brand.

We developed a secure booking engine connected directly to their studio management system. Clients can now filter classes by instructor, book a specific reformer bed, and securely pay for a membership package without ever leaving the brand's domain.

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Frequently Asked Questions

Common questions about fitness tech.

How do you integrate with systems like Mindbody or Mariana Tek?

We build API middleware that connects your custom web frontend directly to your core studio software. This allows us to pull live schedules, availability, and pricing without relying on ugly, iframe-based widgets.

Can you build custom apps for our studio?

Yes. We use React Native to build high-performance iOS and Android apps for your members. These apps provide push notifications, easy class booking, and digital check-in (QR codes) at the front desk.

Do you handle multi-location schedules?

Yes. For franchise or multi-unit operators, we build geolocation logic that automatically detects where the user is and displays the schedule for the nearest studio, while still allowing them to filter across the whole network.

Start your business website

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Tell us about your company, required pages, existing website and functionality. We will reply with a recommended development approach, estimated timeline and scope.

  • Recommended platform and CMS approach
  • Defined deliverables and responsibilities
  • Estimated timeline and suitable budget range

Request your website proposal

Complete the form and we will respond within one business day.

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Modernize your fitness
and wellness operations.

From seamless API-driven class booking flows to digital membership portals and multi-location analytics dashboards, we build software that drives studio growth.

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